You may be using a different login method than the one you originally signed up with. MyCabinet supports logging in with:
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Email and password
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Google Sign-In
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Apple Sign-In
If you signed up with Google or Apple, trying to log in manually with your email and password won’t work — even if it’s the same email address.
And, even if you first used Google or Apple to sign up, you can still create a manual account using the same email — and we’ll automatically pull in your existing profile and cabinet.
Still unsure? Try both methods — whichever one works is likely how you created your account.